Win back a buyer who went quiet — a light 3-touch sequence that restarts the conversation without being pushy.
Touch 1 — value, not chasing: "Hi [name], a unit just came up in [area] that fits what you wanted ([X bed, RM Y]). Want me to send details? No pressure if timing changed."
Touch 2 — make it easy to say where they're at: "Hi [name], quick one — are you (a) still actively looking, (b) on hold for now, or (c) already sorted? Helps me only send you relevant ones 🙏"
Touch 3 — graceful close (keeps the door open): "All good [name] — I'll stop the updates for now. Whenever you're ready (or know someone looking in [area]), I'm one message away."
Tip: giving an easy "on hold" option revives more buyers than another "any update?".
→ On ZapMatch: keep this buyer's requirement live so matching listings come to you while you follow up.
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